The past year has been brutal for big retailers when it comes to cybercrime. Breaches have compromised customer records, ...

Ikea has turned its empathy into action by helping drive the construction of a Small Home that is grounded in trauma-informed ...

Retail marketers must balance utility and customer experience and add sizzle to in-store and online shopping without letting ...

New advertising experiences will debut on NBC’s "Sunday Night Football" game Thanksgiving day, featuring a showoff between ...

Walmart, the world’s largest retailer, is rolling back a number of its diversity, equity and inclusion (DEI) initiatives, ...

True Religion has rebranded and retooled its loyalty program ahead of the holiday shopping season. Formerly known as True Fam ...

La-Z-Boy has opened a 12,600-square-foot showroom in Chicago’s Lincoln Park, designed to immerse customers in the ...

Kohl’s has named Ashley Buchanan, CEO of Michaels, as its new CEO, effective Jan. 15, 2025, when current Kohl’s CEO Tom ...

Money isn’t the only thing that makes the world go ‘round. There are many reasons why consumers choose the products they buy and the brands they buy them from. Certainly, the price is high among them.

How Hanna Andersson turned the closing of its stores in 2020 into a customer experience win through digital innovation.

An “overwhelming majority” of workers at a Whole Foods Market in Philadelphia have filed a petition with the NLRB to hold a ...

Mango store at 950 F Street, Washington, D.C. Image courtesy Mango. While Mango has been operating in the U.S. since 2006, ...